RSAs. E-A-T. GA4. See the tactic-packed SMX Advanced agenda!

Frequently Asked Questions

We’re excited to host you online for SMX Advanced, June 14-15! You’re all set to unlock an expertly-programmed training experience that will equip you with sophisticated, actionable tactics to drive more traffic, leads, and revenue — and maintain an edge over your competition.

Below, you’ll find answers to some commonly asked questions about the event. Have any additional questions? Email us at reg@thirddoormedia.atlassian.net and we’ll respond as soon as possible.

(Still need to register? Start here!)

When is the event?

SMX Advanced will take place online, Tuesday, June 14  and Wednesday, June 15.  Check out the agenda for specific start and end times each day.

Those times don’t work for me! Are sessions being recorded?

Yes! In fact, all sessions are pre-recorded and set to debut at scheduled times to prevent technical difficulties.

The only portions of the program that will stream live are Overtime — real-time video Q&A with speakers — and networking events, including morning Coffee Talks and afternoon breakout discussions.

All sessions, keynotes, and Overtimes will be available for viewing on-demand following their live broadcast. (Coffee talks and breakout discussions will not be recorded and thus not available for viewing on-demand.)

How long will I be able to watch on-demand sessions?

All sessions will be available for viewing on-demand until August 31, 2022.

How do I log into the event?

Click here to log into the event. Logging in will bring you to your My SMX page (more on that below).

How do I watch sessions?

On June 14, each session on the agenda will have its own Watch button. Click this button to begin watching a given session.

If you’re watching live, you will be taken into a virtual lobby until the session is ready to begin. Be sure to watch the video in the lobby for tips to make the most of your SMX Advanced experience. You will be automatically taken into the session room at its designated start time. If you’re not redirected, simply refresh the page.

If you’re watching on-demand — or if you join a session after it has begun — you will bypass the lobby and be taken directly into the session room.

Do multiple sessions run at the same time? What if I miss something?

Don’t worry! Yes, the SEO, PPC, and Solutions tracks run concurrently, but all sessions will be available for viewing on-demand. See the agenda for full session details and times.

Can I create a personalized agenda?

Yes! Building your own agenda is fast and easy. Log into My SMX and follow the instructions at the top of the page. Once built, your personalized agenda will be accessible via the My SMX link at the top of your screen.

You’ll be able to start watching sessions directly from your personalized agenda when they’re ready to air (or from the main agenda if you prefer). Don’t forget to visit the main agenda to see a complete list of sessions, speakers, and sponsors.

Can I ask the speaker questions during the presentation?

Yes! All session rooms include a Chat Tab to the right of the video player where you can enter your questions during the presentation. Remember: Sessions are pre-recorded, so you won’t get an answer immediately — but questions will be answered by speakers live during Overtime, which immediately follows most sessions. You can enter questions into the Chat Tab during a presentation or during its respective Overtime — either way works.

Can I get a copy of the speaker’s PowerPoint presentation?

In most cases, yes! Be sure to check out the “Dig Deeper” tab to the right of the video player to download a PDF version of the presentation (if available) and any other resources the speakers may offer.

What do I do if I can’t see the presentation?

In the unlikely event that the video isn’t working, try these handy troubleshooting tips:

  • Refresh your page; this is often the simplest solution to jumpstarting a video that’s successfully working for everyone else.
  • Ensure that any popup blockers or privacy settings that could prevent a video from playing are disabled.
  • Ensure your browser of choice is up-to-date. If it’s not, install the necessary updates and refresh your page.
  • Ensure that the computer you’re on isn’t behind a company firewall or other technical obstacle that would prevent a video from playing.
  • Sessions will stream in all major browsers, but we tend to find that Chrome users have optimal experiences.

If you find a slide hard to read, we recommend you increase the screen size. To do this, you can either click the Full-Screen button on the video player or try modifying your screen zoom by clicking COMMAND and the (-) key on Mac or CTRL and the (–) key on Windows.

The video is playing but I can’t hear anything… what do I do?

This is also likely due to your browser’s settings. When watching live, click the white overlay volume button to enable audio. Once you do that, you can adjust the volume by hovering over the video embed and using the controls in the bottom right of the window. When watching on-demand, adjust the volume on the bottom right corner of the video player. See below (first and second screenshots show live debut; third screenshot shows on-demand view):

If this does not work, please check the sound preferences on your computer, including the sound output settings. If you’re still experiencing a technical issue, use the chat box below the video player to reach out to the SMX team for further assistance.

The video is playing but I’m hearing an echo… what do I do?

You likely have two instances of the session open in your browser. Close one to eliminate the echo.

Are transcripts or captions available for presentations?

While we do not currently offer this feature, if you’re using Chrome, you can enable their new caption featureClick here to learn more about setting this up for your browser.

Do you offer any proof of attendance?

Yes! All attendees will receive a personalized certificate of attendance and a nifty digital badge — perfect for sharing on social after the event.

Can more than one person from my company attend SMX?

Absolutely! There’s still time to secure a spot at SMX Advanced. Feel free to share the registration URL with friends or colleagues who might be interested in joining you:  https://attend.marketinglandevents.com/smx-advanced-2022.

All this is great… but I haven’t registered yet!

What are you waiting for? Grab your SMX Advanced pass now!

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