Frequently Asked Questions

The information on this page will help you get the most out of your training experience. (Haven’t registered yet? Get started here!)

Need anything else? Email us at and we’ll respond as soon as possible.

When is the event?

SMX Create aired live on Tuesday, April 13 from 11:00am – 5:30pm ET.  All sessions are now available for viewing on-demand (live clinics and meetups not included.) Check out the agenda for more details.

How long will I be able to watch on-demand sessions?

On-demand sessions will be available for replay until December 31, 2021.

How do I log into the event?

Click here to log into SMX — using the email addressed you provided during registration. Logging in will bring you to your My SMX page (more on that below). If you don’t remember your password, click here to reset it.

How do I watch sessions?

Visit the agenda and click on any session’s Watch Session button. Press the blue play button to start the presentation.

What’s with the “Part One”, “Part Two” stuff on the agenda? Do I have to watch the sessions in this order?

The Search Engine Land experts crafted a two-track program that is designed to build your knowledge in a comprehensive, meaningful way. The structured agenda features two dedicated “learning journeys”: SEO and PPC. Each journey is made of four segments, with each one building on the previous. Think of them less as sessions and more like progressions.

For this reason — and for the optimal training experience — we recommend that you choose one track (SEO or PPC) to watch first from start to finish, beginning with the opening keynote, then progressing through parts one, two, three, and four.

Since all sessions are available on-demand, you can watch and rewatch all of the programming at your convenience.

Can I get a copy of the speaker’s PowerPoint presentation?

In most cases, yes! Be sure to check out the “Dig Deeper” section in each session room to download a PDF version of the presentation (if available) and any other resources the speakers may offer.

I’m watching on-demand but I can’t hear anything… what do I do?

This is likely due to your browser’s settings. In the bottom right corner of the video player, click the series of bars to adjust the volume. See below:

If this does not work, please check the sound preferences on your computer, including the sound output settings.

The video is playing but I’m hearing an echo… what do I do?

You likely have two instances of the session open in your browser. Close one to eliminate the echo.

Are transcripts or captions available for presentations?

While we do not currently offer this feature, if you’re using Chrome, you can enable their new caption feature. Click here to learn more about setting this up for your browser.

Can more than one person from my company attend SMX?

Absolutely! Feel free to share the registration URL with friends or colleagues who might be interested in joining you:

All this is great… but I haven’t registered yet!

What are you waiting for? Secure your All Access pass now for just $149.

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