Frequently Asked Questions

This page will answer many of the questions you may have about SMX East. Can’t find an answer you’re looking for? Click here and let us know how we can help.

Why should I attend?

Search Marketing Expo – SMX East is for online marketing professionals of all skill levels and experience. This event offers:

Exceptional Content: The content is so compelling, you’ll want to implement what you’ve learned before leaving the conference. Dramatically increase the number of people who come to your site with ROI-enhancing paid search advertising, search engine optimization (SEO), social media marketing, local/mobile search, and more.

Invaluable Connections: We do networking right at SMX East by providing the opportunities and the tools for you to meet new contacts, reconnect with colleagues, and continue those invaluable relationships beyond the last conference day.

Essential Conveniences: Being out of the office means balancing your every-day responsibilities with maximizing your conference time. We get it, and to help you juggle those responsibilities we provide always available and free WiFi in conference sessions. Plus you’ll never have to hunt down a cup of coffee, snack, or a hot lunch. It is included with your All Access pass at SMX East.

Who is responsible for the SMX East content?


SMX East is programmed by the editors of Search Engine Land, the website that search marketers trust to deliver decision-informing news and thought-provoking analysis. Content development for SMX is led by VP of Event Editorial Chris Sherman.

What are the dates of SMX East 2019?

The conference runs November 13-14, 2019.

Pre-conference workshops will be held Tuesday, November 12 at the Javits Convention Center.

Where is the conference being held?

SMX East will take place at the Jacob K. Javits Convention Center – 655 West 34th Street, New York, New York 10001.

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Public transportation options can be found here.

Conference Hours:

Stay tuned for the 2019 hours!

Expo Hall Hours:

Stay tuned for the 2019 hours!

Registration Times:

Stay tuned for the 2019 hours!

How can I attend?


Click here to see all of the SMX pass options and what you get with each.

All Access Pass

An All Access pass grants access to all sessions including keynotes and educational sponsored sessions, speaker presentations, the Expo Hall, free WiFi access, refreshment breaks, and networking events.

Expo+ Pass

Expo+ passes are free if you register online. They will be $49 on-site. This pass will give you access to sponsored content and select networking events.

How do I register?

Register now!

You can also call 1(877) 242-5242 between 9:00AM – 5:00PM ET, Monday through Friday. If you are calling from outside of North America, please use 1 (860) 591-5226.

When is the last day to register for the conference?


Registration will be open until the conference ends. We recommend you register early to secure your pass and hotel accommodations. The conference hotel fills up quickly.

What forms of payment are accepted and when is the payment due?

The following forms of payment are accepted: American Express, Visa, MasterCard, and PayPal. Payment is required to complete your registration.

If paying by check, mail your record and payment to Third Door Media, Inc. 279 Newtown Turnpike Redding, CT 06896.

May more than one person from my company attend?

Absolutely! Bring as many colleagues as you’d like! In fact, we’ve implemented three team ticketing packages at substantial discounts to help you:

Team Registration Procedure:


  • All registrants must be employed by the same company.
  • All members of the team must be registered at the same time. Discounts will not be applied retroactively.
  • You must pre-register to take advantage of these rates, which will not be offered on site.
  • Team Registration Rates rates cannot be combined with any other offers.

Call (877) 242-5242 to book your team between 9:00AM – 5:00PM EST Monday through Friday. If you are calling from outside of North America, please use 1 (860) 591-5226.

You can also email

Cancellation Policy, Terms & Permission to Email

You may cancel your attendance by notifying our registration department by fax at (203) 702-5389 or email by October 4, 2019. Your registration will be refunded less a $100 processing fee. Cancellations after October 4, 2019 are non-refundable.

You may transfer your registration to another person in your company or organization at any time by notifying Reselling SMX registrations is not permitted.

Where should I stay?

Stay tuned for information about our official conference hotels!

How do I book a room?


During the registration process, you will have the opportunity to secure your accommodations at a special negotiated rate. You may also book your room by calling 1(877) 242-5242. To get the special SMX rate, you must book your accommodations during registration or by calling the number above.

Is there transportation from the hotel to the Javits Convention Center?

Stay tuned for updated transportation information!

What is the attire?

Business casual.

What is the weather like in New York City in November?

Average high temperature is 55 degrees and the average low is 42 degrees.

Is there a coat/bag check at the Javits?

Coat/bag check is typically located in the North Concourse by SMX registration. Stay tuned for details.

What networking activities are associated with SMX East?

For details on SMX East networking events, check out the networking page.

Who should I contact with my questions?

Please contact us via email at or call us at 1 (877) 242-5242.

What is the relationship between Search Marketing Expo and Search Engine Land?

SMX is produced by Chris Sherman and the entire Search Engine Land editorial team.

What is Third Door Media?

Third Door Media is the parent company of Search Marketing Expo and Search Engine Land, Marketing Land, MarTech Today, The MarTech Conference, and Digital Marketing Depot.

What are the terms and conditions?


SMX is open to business professionals 18 years and over only. Management may request a business card and photo ID prior to admission.

Third Door Media, Inc. reserves the right to make any changes it deems necessary to this program. We will make commercially reasonable efforts to retain speakers and their presentation topics. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker.

Third Door Media, Inc. reserves the right to use photographs of any Search Marketing Expo attendee in promotional materials.

Third Door Media, Inc. assumes no liability for the acts of its suppliers nor for the safety of any Search Marketing Expo participant while traveling to or from this event. The total liability during the hours of the meeting will be limited to a refund of the delegate fee.

Can I record what is presented at SMX East?

Sessions may be audio recorded without special permission for personal use only. They cannot be placed online or transmitted to others without permission.

Sessions may be videoed only with special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of session. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance on longer clips.

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