SMX Passes & Rates

Register for SMX with confidence. Not satisfied with the experience? We'll give you a credit towards a future SMX event of equal or lesser value.

Just tell us in writing how to improve SMX in 500 words or more and e-mail your comments to registration [at] searchmarketingexpo.com.

This offer applies only to All Access and Workshop attendees. Credit must be used at a domestic conference within one year. Only your registration fee is covered. Travel, hotel, or any other expenses incurred are not eligible for refund. Your claim must be received within 7 days of the completion of the event.

"No-shows" are not eligible for the guarantee. This offer does not apply to schedule/presenter changes.

We're here to help! E-mail us at registration@searchmarketingexpo.com. Our business hours are 9am to 5pm ET.

Online payment options include Visa, MasterCard, American Express and PayPal.

Checks should be payable to Third Door Media, Inc. and mailed to:
279 Newtown Turnpike
Redding, CT 06896
USA

If you wish to pay by wire transfer please call (877) 242-5242. If you are calling from outside of North America, please use (860) 591-5226.

You may cancel your attendance by notifying our registration department by email at registration@searchmarketingexpo.com. Cancellations are non-refundable.

You may transfer your registration to another person in your company or organization at any time by notifying registration@searchmarketingexpo.com. Reselling SMX registrations is not permitted.

SMX is open to business professionals 18 years and over only.

Third Door Media, Inc. reserves the right to make any changes it deems necessary to this program. We will make commercially reasonable efforts to retain speakers and their presentation topics. However, unforeseen circumstances may result in the substitution of a presentation topic or speaker.

By registering for a Search Marketing Expo event, you agree to receive e-mail notifications about future SMX events and other Third Door Media products and services. Just click the "unsubscribe" link in any e-mail to unsubscribe or mail us at Third Door Media, 279 Newtown Turnpike, Redding, CT 06896.

Your e-mail address and contact information will be shared with exhibitors, sponsors and partners only if you give explicit permission to do so, which includes checking the "share my information" box during registration.

Third Door Media, Inc. reserves the right to use all/any photographs, video and audio recordings of any Search Marketing Expo attendee in promotional materials.

Third Door Media, Inc. assumes no liability for the acts of its suppliers nor for the safety of any Search Marketing Expo participant while attending this event.

Video Policy: Sessions may be audio recorded without special permission but only for personal use. They cannot be placed online or transmitted to others without permission. Sessions may be videoed only with special permission for personal use and also cannot be placed online or transmitted to others. Short audio and video clips may be used for blogging and press coverage of session. As a general guide, non-contiguous clips of one minute or less should be used. Contact us if you need guidance about longer clips.

Third Door Media is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. We do not tolerate harassment of conference participants, speakers, exhibitors or employees in any form at our event or official activities. Suggestive and inappropriate sexual language and imagery is not appropriate for any conference venue, including presentations. Anyone violating these rules may be sanctioned or expelled from the conference without a refund at the discretion of the conference organizers.

Harassment includes offensive verbal comments related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, religion, sexual images in public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of presentations, inappropriate physical contact and unwelcome sexual attention. Anyone asked to stop any harassing behavior is expected to do so immediately.

Exhibitors, sponsors and all staff at the venue are subject to the anti-harassment policy. Exhibitors should not use sexualized images, activities or costumes, which in any way could create a sexualized environment.

If any participant engages in harassing behavior, any of the SMX team (identified SMX Staff name badges) or supporting staff may take any action they deem appropriate, including warning the offender or expulsion from the conference.

If you are being harassed, notice someone else being harassed, or have any other concerns, please contact a member of the SMX team immediately. We will be more than happy to provide assistance in contacting the appropriate venue security or local law enforcement body, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference.

We expect these rules to be adhered to at all of our conferences, workshops and other conference related events.